Working Knowledgethe ai Optimist
AI Savvy Leaders · TrainersHelp for trainers

Help for trainers

How to set up a cohort, run each day from the control room, help delegates who get stuck, and close a cohort down afterwards. Button names are shown like this.

Signing in

Setting up a cohort

Add the cohort

  1. On Your cohorts, fill in Add a cohort.
  2. Cohort name: letters, numbers and hyphens only, for example alus051026. It becomes the delegates' link: lrr.aioptimist.org/your initials/cohort name. The link keeps your initials even if someone else takes the cohort over.
  3. Delegates: one name per line. You can paste a column straight from a spreadsheet. Repeated names are dropped.
  4. Press Add the cohort. Section 0 opens straight away, so delegates can do their pre-course work.

In the control room

Getting delegates in

  1. Send delegates the link from Copy link. The link always opens the latest day you have opened.
  2. They start typing their name, then confirm with Yes, that's me.
  3. The first time, they choose their own four-number PIN. Nobody, including you, can see it.
  4. On Day 1 they must type their first and last name and their organisation before anything else appears. Working Knowledge files their work under that name, so it needs to be their full, real name.

The browser remembers them, so they only need their PIN again on a new computer or browser, or after pressing Not you?.

Someone isn't on the list

In the control room, open Add delegates, type their name and press Add to the list. They can pick their name straight away.

Running the day

Opening sections

Seeing who has finished

Breaks and lunch

Day 2 shows a Break line and a Lunch banner with no times: you set the times. Nothing needs saving at a break, because work saves as delegates type.

Lock editing

Lock editing stops delegates changing anything. They can still read their work and save their Word files. Use it once marking starts, if you need to. Unlock lets them edit again.

End of the day

Delegates download all their Word files in the last step of each day (step 22 on Day 2) and put them in their evidence folder. Remind them before they leave.

When a delegate is stuck

They've forgotten their PIN, or it says "PIN locked"Press Reset PIN next to their name. They choose a new PIN next time they open the link. After 5 wrong tries the PIN locks for 15 minutes; a reset clears that too.
They can't see a sectionCheck it is open in the control room for the right day. Then ask them to look further down the page: new sections appear by themselves.
"The AI is misbehaving..."The portal checks that the AI's answer has everything the prompt asked for. If something is missing, it explains what. They press Copy the fix, paste it into the same AI chat, then paste the new answer at the end of the same box. If the message is still there after one try, they carry on with the step and tell you. Nothing is lost. Let Phill know which delegate and step, so the check can be looked at.
Their work isn't savingThe top of their page shows "Saved" with a time. "Not saved yet - trying again" usually means their internet has dropped; it saves once they're back online. If it says "Your trainer has locked this Playbook", you have Lock editing on.
They're on the wrong cohortPress Move next to their name, choose the cohort, then Move with all their work. Everything goes with them: their work on every day, their name and their PIN. You'll be warned if the other cohort already has someone with that name, or uses a different Day 1. Send them the new cohort's link: their old link stops working for them.
They did earlier days outside the portalFor example, someone joining from a cohort that used the Word files. Ask Phill to turn their work into a file, then press Import next to their name, choose the day and the file, and press Import their work. If they already have work on that day, you're asked before it's replaced. Press View to check it.
Their name is on the list twice, or they've leftPress × next to the name, then Remove and delete their work. This deletes everything they have done on every day and can't be undone. Use View first to check you have the right one.
You want to see what they're seeingUse View for their own work, or Preview as a delegate for the page itself.

After the course

Working Knowledge's downloads

Working Knowledge's assessors download delegates' Word files for marking from their own area of the portal. Check the WK cohort code is set. If work is waiting that Working Knowledge haven't downloaded, an amber or red box appears in Keeping and deleting as the deletion date gets close. Check with them before that date, or move the date.

Deleting the cohort

Download all work (JSON)

One file with every delegate's work on all four days. Use it if someone asks for a copy of their data, or to keep a copy before deleting. Store it securely and delete it when you no longer need it. Each download is recorded.

Activity

The control room's Activity list shows the last 40 things that happened to the cohort, and who did them: sections opened, delegates added, moved or removed, downloads and sign-ins.

Who can do what

Something not covered here, or not working as described? Contact Phill.